Welcoming Our Wonderful Patients Back
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority at Brush Dental and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you are in the office.
- We have purchased seven medical grade Hepa13 filtration units. Two units will be for all common areas, with the other 5 being in each one of the operatories. This will provide air exchange once every 4 minutes with filtration of 0.1 microns (Covid virus is 0.17 microns).
- You might hear something similar to a vacuum cleaner during your appointment. This is a fogger that sanitize the air as well as every nook and cranny of the operatory. It utilizes HOCl, which is poses no health risk, but will provide the cleanest environment for your care.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- We ask that you bring you own mask to your appointment. If you do not have one, one will be provided to you.
- We will also give you a disinfecting mouth rinse and gloves prior to the start of your appointment.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- We are also asking patients to park along 9th along the graffiti wall and inform us when they arrive via text or phone call. Please remain in your car until we reach out informing you that we are ready to see you. You will then proceed to park in the parking garage and come up to your appointment. This should eliminate any waiting in common areas.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
With the steps taken, equipment purchased and increased fees associate with personal protective equipment, we are now adding a one time PPE fee of $25. Many insurance companies are in the process of committing to covering part or all of this cost. If your insurance reimburses the office for these fees, we will issue a refund or credit to your account.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 206-523-7180 or visit our website at www.brushseattle.com.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Drs. Jeff and Annie and the entire Brush team
909 NE 45th St.
Seattle, WA 98105